Privacy Policy

Last Updated: July 24, 2026

Alamos Cabinet Refinishing, also referred to as “Alamos Refinishing,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit AlamosRefinishing.com (the “Website”), request an estimate, schedule a consultation, communicate with us, or use our services.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy. Please do not submit personal information through the Website if you do not agree with this policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Website, and information received from service providers or other permitted sources.

2. Information You Provide Directly

Depending on how you interact with us, you may provide the following information:

First and last name;
Telephone or mobile number;
Email address;
City, neighborhood, state, service address, or project location;
The type of service you are interested in;
Project descriptions, cabinet details, measurements, preferences, and budget information;
Photographs or other files relating to your project;
Preferred appointment dates and scheduling information;
Communications sent by email, telephone, text message, website form, or social media;
Reviews, testimonials, feedback, and survey responses;
Payment and transaction information when you enter into a service agreement; and
Any other information you voluntarily provide.

Please do not submit Social Security numbers, government identification numbers, medical information, account passwords, or other sensitive personal information through a general Website form unless we specifically request it through an appropriate and secure method.

3. Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:

Internet Protocol address;
Browser type and version;
Device type, operating system, and device identifiers;
Approximate location derived from an IP address;
Pages viewed, links selected, and time spent on pages;
The date and time of a visit;
The website, advertisement, or search result that referred you to us;
Website performance, error, and security information; and
Interactions with forms, advertisements, and Website features.

This information may be collected through cookies, pixels, tags, local storage, server logs, analytics tools, and similar technologies.

4. Cookies and Similar Technologies

Cookies are small files stored on a browser or device. We may use cookies and similar technologies to:

Operate and secure the Website;
Remember preferences and form information;
Understand how visitors use the Website;
Measure Website and advertising performance;
Diagnose technical problems;
Prevent fraud, abuse, and unauthorized activity; and
Provide or measure relevant advertising where permitted.

Most browsers allow you to block or delete cookies through browser settings. Blocking certain cookies may affect how some Website features function.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

5. How We Use Personal Information

We may use personal information to:

Respond to questions and estimate requests;
Contact you about your project;
Schedule consultations, assessments, and service appointments;
Prepare estimates, proposals, invoices, and service agreements;
Provide cabinet refinishing, painting, refacing, restoration, and related services;
Process payments and maintain transaction records;
Provide customer service and project updates;
Send appointment confirmations and reminders;
Send promotional communications when permitted by law and your choices;
Personalize and improve the Website and our services;
Measure marketing and advertising performance;
Protect our customers, business, Website, and systems;
Detect and prevent fraud, abuse, security incidents, and illegal activity;
Comply with laws, regulations, legal processes, and contractual obligations;
Establish, exercise, or defend legal claims; and
Carry out other purposes disclosed when the information is collected.

6. How We Disclose Information

We may disclose personal information in the following circumstances:

6.1 Service Providers

We may provide information to vendors and contractors that perform services for us, such as:

Website hosting and maintenance;
Form processing and customer relationship management;
Email and text-message delivery;
Scheduling and appointment management;
Analytics and Website-performance measurement;
Advertising and marketing support;
Payment processing;
Data storage, backup, and cybersecurity; and
Professional accounting, insurance, and legal services.

These providers may process information only as reasonably necessary to perform services for us, subject to their agreements and applicable law.

6.2 Project-Related Parties

We may disclose information to employees, authorized subcontractors, suppliers, installers, inspectors, or other parties involved in evaluating, scheduling, supplying, or completing an authorized project.

6.3 Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, a court order, subpoena, or legal process;
Respond to a lawful government or regulatory request;
Investigate fraud, security incidents, or illegal conduct;
Protect the rights, property, health, or safety of our business, customers, workers, or others; or
Enforce our agreements and policies.

6.4 Business Transfers

Information may be disclosed or transferred as part of a merger, sale, financing, reorganization, acquisition, bankruptcy, transfer of assets, or similar business transaction. A successor may continue to use information in accordance with this Privacy Policy unless another notice is provided.

6.5 With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide consent.

7. Sale and Sharing of Personal Information

We do not sell personal information for money.

We may allow analytics or advertising providers to collect identifiers, device information, and Website-usage information through cookies, pixels, or similar technologies. Under certain state privacy laws, some of these disclosures may be considered a “sale,” “sharing,” or use for targeted advertising even when no money is exchanged.

Where required by applicable law, you may request to opt out of these activities by contacting us using the information in the “Contact Us” section. We may also provide a cookie-preference or privacy-choice tool when legally required or technically available.

8. Text Messages and Mobile Information

When you voluntarily provide a mobile number and select an SMS consent option, we may use the number to send estimate follow-ups, appointment reminders, scheduling updates, project communications, customer-service messages, and promotional messages when permitted by your consent.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below. After an opt-out request, you may receive a final message confirming that the opt-out was completed.

We do not sell or rent mobile numbers or SMS consent information to third parties for their own marketing purposes. We may provide mobile information to messaging platforms, telecommunications providers, and service providers that help us deliver and manage our communications.

9. Email and Telephone Communications

When you submit an inquiry or request an estimate, we may contact you by email or telephone to respond to your request and provide information about the requested service.

You may unsubscribe from promotional emails by using the unsubscribe instructions in the message or by contacting us. You may ask us to stop promotional telephone calls at any time.

Even after you opt out of promotional communications, we may continue sending non-promotional communications concerning estimates, appointments, active projects, payments, warranties, safety notices, legal matters, or customer service.

10. Payment Information

When payment is required, payment information may be collected directly by us or by a third-party payment processor. A payment processor may collect card numbers, bank information, billing addresses, and transaction details under its own privacy policy and security practices.

We may receive limited payment information, such as the customer’s name, payment status, transaction amount, date, and a partial account or card identifier. We do not intentionally store complete payment-card numbers on the Website.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to:

Respond to inquiries and manage prospective projects;
Complete contracted services;
Maintain project, warranty, payment, tax, and accounting records;
Comply with legal and insurance requirements;
Resolve disputes and enforce agreements; and
Protect against fraud, abuse, and security threats.

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and legitimate business needs. We may retain de-identified or aggregated information for a longer period when it can no longer reasonably identify an individual.

12. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You should use caution when submitting information online and avoid sending sensitive information through unsecured channels.

13. Data-Breach Notification

If we discover a security incident involving personal information, we may investigate the incident and provide notices to affected individuals, regulators, consumer reporting agencies, or other parties when required by applicable law.

14. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to request:

Confirmation of whether we process your personal information;
Access to personal information we maintain about you;
Correction of inaccurate personal information;
Deletion of certain personal information;
A portable copy of certain personal information;
Information about categories of information collected and disclosed;
Opt-out from certain sales, sharing, or targeted advertising activities;
Withdrawal of consent where processing is based on consent; and
An appeal of a denied privacy request where applicable.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained to complete a transaction, maintain warranty or accounting records, comply with legal obligations, protect security, prevent fraud, or establish or defend legal claims.

15. How to Submit a Privacy Request

To submit a privacy request, contact us by email or telephone using the information in the “Contact Us” section and clearly state that you are making a privacy request.

Please include your name, contact information, state of residence, the nature of your request, and enough information for us to locate relevant records.

We may need to verify your identity before completing a request. Verification may require confirmation through an email address, telephone number, project details, or other information already associated with you. We will use verification information only to process and protect the request.

You may use an authorized agent to submit a request where permitted by law. We may require evidence of the agent’s authority and may separately verify your identity.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. California Privacy Notice

California residents may have additional rights under California privacy law when the law applies to our business and the information involved.

In the preceding 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, telephone number, IP address, and service address;
Customer-record information, such as contact and project information;
Commercial information, such as requested services, estimates, transactions, and project history;
Internet or electronic-network activity, such as browsing and Website interaction data;
Approximate geolocation information;
Audio, electronic, visual, or similar information, such as voicemails and project photographs;
Professional information when provided in connection with a commercial project; and
Inferences based on project interests and Website interactions.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy. We may disclose them to the categories of recipients described above.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

California’s “Shine the Light” law may allow certain residents to request information about disclosures of personal information to third parties for their direct-marketing purposes. You may submit such a request using the contact information below.

17. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, the Website may not respond to traditional Do Not Track signals.

Where required by applicable law and supported by our systems, we may recognize browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of certain sales, sharing, or targeted advertising activities for the browser or device sending the signal.

18. Children’s Privacy

The Website and our services are intended for adults seeking home-improvement services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so that we can review and, when appropriate, delete the information.

19. Third-Party Websites and Services

The Website may contain links to third-party websites, maps, social-media platforms, review services, scheduling tools, payment services, or other resources.

This Privacy Policy does not apply to third-party websites or services. We do not control their privacy, security, cookies, or data practices. Review the privacy policy of a third party before providing information through its service.

20. Social Media

When you interact with us through a social-media platform, the platform may collect and process information under its own privacy policy. Information you post publicly may be visible to other users.

We may receive profile information, messages, comments, reviews, and interaction data made available by the platform or provided by you.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Website, services, vendors, data practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the Website or another appropriate method when required by law.

22. Contact Us

Questions, concerns, and privacy requests may be directed to:

Alamos Cabinet Refinishing
Phoenix, Arizona 85001
Phone: (602) 483-4778
Email: alamosrefinishing@gmail.com
Website: AlamosRefinishing.com

For additional Website terms, please review our Terms and Conditions.